The PosVox comprises eight interconnected subsystems, including FOH (Front of House), KDS (Kitchen Display System), CRM (Customer Relationship Management), QUEUE (Queue Management), FEEDBACK, APP, ADMIN, and eMENUS. These subsystems are seamlessly integrated and connected to PosVox's Ecommerce platform and store intelligence system through APIs.
Key Points for Diners
Draw Realistic Floor Plans
Upload your real floor plan and generate a table heat map. Stay in control of your dining area and manage orders efficiently, just like being on-site.
Connect All your branches
PosVox supports multi-store mode, so you can easily manage all your locations from one admin panel. Switch between branches seamlessly and keep operations connected.
Realtime Stats
All data updates in real time, keeping you informed and ready to handle customer needs instantly and accurately.
Know your inventory wastes
Link each dish to its exact ingredients for precise inventory tracking. Gain better control over stock levels and reduce waste like never before.
Make faster decisions
PosVox reduces wasted time during rush hours by streamlining product access. Quickly get what you need and make smart decisions faster.
Tags:Make every customer VIP
Use PosVox’s smart tagging system to label customers anytime — even during checkout. Easily track preferences and purchase history to treat every guest like a VIP.
all-in-one with Flexibility
PosVox works flexibly with other systems, so you can choose exactly the subsystems your restaurant needs — all in one solution.
Easy performance Management
With centralized data, PosVox makes employee performance reviews fair, consistent, and data-driven.
Save a lot in labor and earn a lot in controling your costs
From entering to departure, all digitalized.
PosVox will inform and let you do the right decision at the right time during the staging of servering a table.It is data based and designed to saving your time, lower your cost and raise customer satisfaction.
Entering.
When customer entering, you can choose quick open table before that you may want to check if there is a beorehand reservation
Queue / Open Table.
In rush hours, you can use PosVox Queque system to queue for customer, and immediately open a table for the right queue.
Ordering
Use Countertop POS Terminal or pad or phone to order or encourage your customer make a scaning qr code ordering.
Serving
Chefs use KDS to receive and send notification to FOH table monitoring chart. By using PosVox you are able control course's Serving at second basis.
Issues
When issues happy, you are able to tackle them immediately in FOH and send information to all ends, and record the reason for later issues evalution.
Updating Tags.
Tag new customer or updating frequent customer at your will, and get alert when red-line tag trigered at certain time.Make all customer VIP satisfaction.
Check, Clean table and feedback.
Check for customer using customized payment methods while you can make discount, write off member card credits, and etc for the customer. Encourage them to give positive feedback on social medias.
Departure and close table.
Make a happy departure to your customers, and leave a great impression by using PosVox. Close table ready for next customers.
